B-Naturals

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Berte's Holistic Products for Dogs and Cats

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•	L-Glutamine, a Powerful Amino Acid
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•	Berte's Story
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•	Cancer
•	Digestive System
•	Heart & Lung
•	Immune System
•	Joints & Muscles
•	Kidney & Bladder
•	Liver & Gallbladder
•	Reproductive System
•	Senior Care
•	Skin & Allergies
•	Stress & Anxiety
•	Yeast & Fungus

•	Herbal Formulas
•	Green Foods & Algaes
•	Vitamins & Nutrients
•	Essential Fatty Acids
•	Digestion Aids
•	Immune Boosters
•	Berte's Special Needs Packs
•	Bathing & Grooming
•	Cat Care

01.	Bertes Zyme (100 caps)
02.	Bertes Immune Blend(1 lb)
03.	Green Blend(1lb)
04.	Ultra Probiotic Pwd (1 lb)
05.	Daily Blend (16 oz)
06.	Ultra Probiotic Powder (5 lb)
07.	Digestion Blend (16 oz)
08.	Flexile-Plus (180 caps)
09.	Alfalfa (1 lb)
10.	Salmon Oil (180 softgels)

Customer Service

If you have any questions or comments you would like to share with us, we would like to hear from you! Just type in your message, click to send, and we will get back to you shortly. You may also call, write, fax or send an email to one of the addresses listed below. If your inquiry is time sensitive, please call Customer Service toll free at 1-866-368-2728.

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Contacts

Phone 1-866-368-2728 Toll Free	Write B-Naturals, Box 217, Rockford, MN 55373
Phone 011-866-368-2728 Outside the USA	Hours Monday to Friday, 9:30 - 5:00 Central
Fax 1-763-477-9588 24 Hours
Customer Service servicedirect@b-naturals.com	Website Support tech@b-naturals.com
Lew Olson lew@b-naturals.com	Mike Liberato mike@b-naturals.com

Our Policies

Our Guarantee
Every product we sell has been carefully handpicked and tested. We stand behind everything we sell. If you feel a purchase has not lived up to your expectations or you are unhappy with it for any reason, feel free to return it within 30 days for a prompt refund, replacement or exchange. No questions asked! The only exceptions to this policy are herbal products and special order items. Special order items are exchangeable but not refundable.

How To Return an Item
Please include your invoice in the package you are returning. If you no longer have the invoice, include a slip with your name on it and let us know if you would like to be credited for the returned item, or if you would prefer an exchange. Send the package securely wrapped, insured and postage paid to: Returns Department, B-Naturals, Box 217, Rockford, MN 55373

Security Measures
Ordering from our site is as secure as ordering from our catalog or using your credit card at a favorite local merchant or restaurant. Please be confident that when you shop with us online, every security step has been taken to be sure your transaction is protected, secure and worry-free. Our commerce server uses SSL for secure web transactions, establishing a fully protected channel between your browser and our server and keeping your personal information completely private.

Shipping
We ship all in-stock items within two working days of receiving your order and usually within 24 hours. All orders deliverable to a Post Office Box address will be shipped by Priority Mail from the U.S. Postal Service. Orders are generall shipped via ground service unless the customer specifies faster service such as two-day or three-day delivery. If you would like International Delivery, please call Customer Service for assistance and rates. Occasionally an item may be back-ordered which will cause a delay. In such cases, you will be notified by email or phone.

Privacy Policy
We do not share our customer lists with other businesses. If you have chosen to give us your email address, we will occasionally send you email whenever something happens that might be of interest to you, such as monthly newsletters, special promotions, sale items, seminars and site enhancements produced by B-Naturals.

Friday, May 16, 2008